FAQ
About Us
Basic. is our newly established clothing brand, which we run from our home. We're South African/ Kiwi parents with professional careers and we've been exhausted with keeping up appearances and being/looking extraordinary. We started Basic. for the people like us - those that just need a basic day, doing life in comfy clothes. No fuss, no frills - no BS!
Shipping
Standard Shipping is 3-5 business days and costs £3.60 or FREE on orders over £100. Express Shipping is 3-4 business days and costs £5.86 or FREE on orders over £100
*Delivery times are estimates and may vary due to carrier delays, weather, or customs (for international orders).
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Return policy
At Basic., we take pride in the quality of our products and customer service. While we do not accept returns, we are happy to offer exchanges for items that arrive defective or damaged. Read more